Privacy Policy 

Effective Date: November 19, 2024

Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you use our website to purchase DECODED® products, including books, tools, and trainings/workshops.

Information We Collect

  • Personal Information: We collect personal information such as your name, email address, billing and shipping address, and contact details when you make a purchase or sign up for our services. While payment details (such as credit card information) are necessary to complete transactions, they are handled securely by third-party payment processors and are not stored or managed directly by us.
  • Non-Personal Information: We may collect non-personal information such as browser type, device type, and website usage data through cookies and similar technologies.

How We Use Your Information

  • To Process Orders: We use your personal information, such as your name, billing and shipping address, and contact details, to process and deliver your purchases, send order confirmations, and provide customer support.
  • Payment Information: We do not collect or store payment information directly. All payment transactions are processed securely by third-party payment processors. These processors adhere to strict security standards, and we do not have access to your credit card or payment details.
  • To Improve Our Services: We may use non-personal information to analyze how users interact with our site, allowing us to improve our products and services.
  • Marketing: With your consent, we may send you updates about new DECODED® products, tools, and workshops.

Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) who assist us in operating our website and fulfilling orders.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate information.
  • Request the deletion of your personal data.
  • Opt-out of receiving marketing communications.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). These include the right to:

  • Request information regarding the categories and specific pieces of personal data we have collected about you.
  • Request the deletion of your personal data.
  • Opt-out of the sale of your personal information (please note that we do not sell personal information). To exercise any of these rights, please contact us at [email protected].

Cookies

We use cookies to enhance your browsing experience. You can manage cookie settings through your browser.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

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