Terms and Conditions

Effective Date: November 19, 2024

Overview

These Terms and Conditions govern your use of the DECODED® website and the purchase of our products, including DECODED® books, tools (including spreadsheets), and training/workshops. By accessing our website or purchasing from us, you agree to these terms.

Products

  • Books: We offer a range of DECODED® books, some in physical and some in digital formats. All books, regardless of format, are protected by copyright laws and may not be reproduced without permission.
  • Tools: Many of our tools are complex spreadsheets designed to assist with specific compliance and management tasks. These tools are provided as-is and are not intended for redistribution.
  • Training/Workshops: We provide both live and recorded trainings and workshops related to the DECODED® topics. Access to recordings and materials is provided upon purchase or attendance.

Payment Terms

All payments are due at the time of purchase. Prices for all products are subject to change without notice. Once purchased, no refunds are offered unless specifically stated otherwise (see Refunds, Replacements, and Cancellations).

Shipping and Delivery

  • Books: Physical books will be shipped to the address provided during checkout. Digital books will be delivered via email or download link.
  • Tools and On-Demand Trainings: All tools and on-demand training materials are digital and will be available for download immediately after purchase or sent via email.

Refunds, Replacements, and Cancellations

  • Physical Books: We do not offer refunds for physical book purchases. However, if your book arrives damaged or defective, you may request a replacement. Please contact us within 21 days of receipt, providing a description and photographs of the issue. Upon verification, we will send a replacement for the damaged or defective item.
  • Digital Books: All digital book sales are final and non-refundable.
  • Tools and Trainings: Due to the nature of our digital tools, all sales are final and non-refundable once the tools have been delivered.
  • Recorded Trainings: All sales of recorded training products are final. No refunds will be issued once the training materials have been delivered.
  • Live Trainings: Cancellations made at least 7 days prior to the training are eligible for a full refund. Cancellations made 3 to 6 days prior to the training will incur a 30% cancellation fee. Cancellations made within 48 hours of the training will incur a 50% cancellation fee.

Copyright and Intellectual Property

All DECODED® books, tools, trainings, and materials are the intellectual property of BFS Strategic Partners. They are protected by copyright law and may not be reproduced, distributed, or transmitted in any form without prior written permission.

© 2024 Business & Financial Management Solutions, LLC

Copyright Notice:

All publications, tools, and workshops and all associated materials are the intellectual property of Business & Financial Management Solutions, LLC (BFS). They are protected by copyright © and registered trademark ® laws. Unauthorized reproduction or distribution is prohibited without express written permission from BFS, except as follows:

  1. Authorized and intended use by clients or licensees for which applicable fees have been paid.
  2. Creation of archival copies or backups to comply with records retention policies.

All rights reserved. No part of the publications, tools, and workshops and all associated materials may be reproduced, stored in a retrieval system, or transmitted in any form or by any means without prior written permission from BFS.

All publications, tools, and workshops and all associated materials published are for informational and educational purposes only. They are intended to provide information but are not a substitute for legal or accounting advice. BFS does not offer such advice on a large scale and makes no warranties regarding legal or accounting outcomes based on the publications, tools, and workshops and all associated materials. When legal or accounting issues arise, professional assistance should be sought and retained.

Limitation of Liability

We are not liable for any damages that may arise from the use or inability to use our products. By purchasing our products, you agree to use them at your own risk. In no event shall our liability exceed the purchase price of the product.

Customer Support

If you have questions or concerns about your order, or if you need assistance with returns or replacements, please contact us at [email protected]. We are available to assist with any issues you encounter.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time without prior notice. Continued use of our website or products after changes constitutes acceptance of the new terms.

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